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Exigen

Unlocking the Economic Value of IT

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Corporate
Insurance
Banking/Lending
Communications
Business Process Utility (BPU)
Technology


Corporate

Optimizing Costs for Financial Performance (Type: PDF Document; Size: 824.88 KB):
Exigen is a global provider of cost optimization solutions. Our technology, applications, and services are used by industry leaders around the world to eliminate cost leaks, automate and outsource core processes and IT services, and achieve economies of scale through Business Process.

High Efficiency for End-to-End Business Processes (Type: PDF Document; Size: 160.23 KB):
Companies are seeking ways to reduce operational inefficiencies in both daily and strategic tasks. People-intensive operations continue to be the largest opportunity for measurable, financial improvement – and the largest barrier to growth. This paper discusses the five categories of operations leaks that arise in these end-to-end processes.

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Insurance

An Examination of the Challenges and Opportunities Facing the CIO in Today's Insurance Marketplace (Type: PDF Document; Size: 599.42 KB):
This paper clearly lays out not only the business issues affecting IT within the industry, but also experiences with the traditional approach to moving forward that fails repeatedly to achieve those goals. This paper ends by introducing an alternate strategy – one that can greatly minimize the risk and cost of acquiring and operating technology, and deliver higher value and greater ROI to insurance companies.

Spotting the Symptoms of Corporate Cholesterol, A Guide for the Insurance Industry (Type: PDF Document; Size: 62.51 KB)

Findings from a Survey Conducted at the 2004 ACORD LOMA Insurance Systems Forum (File: PDF Document; Size: 286.7 KB)
Las Vegas, NV. May 23-25, 2004, A guide for the insurance industry

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Insurance Case Studies

Leading Insurance Company Improves Productivity and Cuts Costs with Automated Agency Information Exchange Solution (File: PDF Document; Size: 153.59 KB)

A Review of a Real-World Underwriting Solution to Increase Efficiency and Productivity, and Improve Service to Customers and Agents (File: PDF Document; Size: 22.21 KB)

Leading Insurance Company Improves both Operational Costs and Productivity with Streamlined Claims Processing Solution (File: PDF Document; Size: 156.58 KB)

Exigen and American Financial Group Finalists 2003 Global Excellence Awards (File: PDF Document; Size: 219.57 KB)

Leading Insurance Company Dramatically Reduces Costs and Improves Customer Service in Automating Policy Management (File: PDF Document; Size: 154.75 KB)

Republic Indemnity Reduces Claim Costs and Cycle Times with Exigen Insurance Solution (File: PDF Document; Size: 138.45 KB)

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Banking/Lending

Straight-Through Processing for Broker/Dealer Networks, Agencies, and Branches (Type: PDF Document; Size: 222.44 KB):
The broker and dealer channels within the financial services and insurance industries are undergoing a number of changes as demand for an increasing number of products and services contrasts with business demands for lower cost per transaction and greater efficiency. Exigen's solution provides a new platform to lower cost, time to market and risk through the proven straight-through processing (STP) approach.

Exigen Solution Series – Straight-Through Lending (Type: PDF Document; Size: 734.42 KB):
Adapting to change is a critical success factor for lending operations. A solution for continuous business transformation is required-one that provides business users with enabling methodologies and technology to adapt to the operation. Process improvements need to be quick for tactical changes and less risky for strategic ones. Exigen provides commercial and retail lending operations solutions to organizations around the world. Exigen Lending Process Backbone software combines with a rigorous process assessment to make bottom line results a daily core competency.

The Exigen Lending Solution Suite (Type: PDF Document; Size: 273.27 KB):
Automation of the home equity loan process requires a unique set of capabilities, including paperless processing, workflow, and rules systems. The Exigen Lending Solution Suite provides the platform to enable full process automation and prepare the way for Zero Latency Lending.

The Exigen Solution for Wealth Management (Type: PDF Document; Size: 172.18 KB):
Delivering wealth management services to the "mass affluent" (individuals with $50,000 to $500,000 in assets) requires a number of transactional and process capabilities. Exigen's solution set provides a unique set of technologies to automate and implement these capabilities.

Spotting the Symptoms of Corporate Cholesterol, A Guide for Banking Organizations (Type: PDF Document; Size: 61.36 KB):
While executives widely acknowledge that business process improvement delivers cost savings, they rarely consider it a means of boosting customer retention and driving revenue growth. However, rethinking operational, sales and customer service processes can lead to breakthroughs in an organization's competitiveness and growth, so should certainly feature on the executive agenda. With that in mind, Exigen has developed this guide to the most common and clear-cut signs that productivity and revenue opportunities are being lost due to inefficient business processes.

Banking Solution Series – Straight-Through Lending (File: PDF Document; Size: 748.82 KB):
Adapting to change is a critical success factor for lending operations. A solution for continuous business transformation is required - one that provides business users with enabling methodologies and technology for Operational Innovation to keep pace with business demands. Process improvements need to be quick for tactical changes and less risky for strategic ones. Exigen provides commercial and consumer lending operations solutions to organizations around the world. Exigen Lending Process Backbone technology combines with a rigorous process assessment to make bottom-line results a daily core competency.

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Banking/Lending Case Studies

California Bank Implements Exigen Solution to Cut Costs, Increase Efficiency, and Gain Competitive Advantage (File: PDF Document; Size: 135.03 KB)

Regional Bank Leverages Exigen for Competitive Advantage (File: PDF Document; Size: 118.5 KB)

Commercial Banking Unit Gains Valuable Insight with Process Driven Solution Yielding Measurable and Predictable Business Results (File: PDF Document; Size: 144.97 KB)

California Financial Institution Reduces Loan Processing Costs and Cycle Times (File: PDF Document; Size: 146.47 KB)

Financial Services Company Drives Down Operational Cost with Online Banking Enrollment Solution (File: PDF Document; Size: 138.36 KB)

Financial Services Company Gains New In-House Capabilities with Online Claims Tracking Solution (File: PDF Document; Size: 137.52 KB)

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Communications

Communications Industry Solution Series – Transforming Business Operations (Type: PDF Document; Size: 666.21 KB):
The challenge for the communications industry today is one of balancing competing priorities. On one hand, decision makers are under pressure to grow the business and increase revenues; on the other, they're under equal pressure to operate more efficiently and reduce costs. The market for wireless and Internet services is reaching the saturation point. Revenues are lost to churn, margins are lost to substituting one product or service for another, and profitability is hurt by pricing pressures. In summary, service providers must aggressively reduce operating expenses and contain capital costs without sacrificing revenues, service levels and customer satisfaction.

Reinventing the Utility: Leveraging Non-Performing Assets in Telecom (Type: PDF Document; Size: 265.66 KB):
This paper introduces a strategy called the Business Process Utility (or BPU) that can help senior Telecommunication executives achieve two seemingly contradictory goals – accelerate the transformation of the company from a provider of commodity dial-tone into a provider of multi-media, high value added services and lower the costs of existing operations and new initiatives. Written by senior executives for senior executives, this paper describes a way to leverage latent assets already present within the company to create shareholder value.

Spotting the Symptoms of Corporate Cholesterol – A Guide for Communications Service Providers (Type: PDF Document; Size: 62.71 KB):
While Communication Service Provider executives widely acknowledge the benefits of improving business processes, they rarely consider it a top priority. However, rethinking operations and finding innovative ways of working can lead to breakthroughs in an organization's competitiveness and growth. With that in mind, Exigen has developed this guide to the most common and clear-cut signs that productivity and revenue opportunities are being lost due to inefficient business processes.

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Communications Case Study

Bell Canada Uses Exigen to Cost Manage Broadband Internet Customer Services (File: PDF Document; Size: 21.6 KB)

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Business Process Utility (BPU)

The Exigen Solution for Shared Services (Type: PDF Document; Size: 676.16 KB):
Many enterprises are turning to the shared services model to unlock stores of value within the enterprise and drive growth in earnings. The Exigen solution for shared services provides a unique, process-centric platform for implementation that allows faster deployment and higher ROI, and paves the way for continuous cost reduction via the Business Process Utility (BPU).

The Exigen Solution for BPO and BPU (Type: PDF Document; Size: 814.99 KB):
The Exigen platform enables the implementation of Business Process Outsourcing (BPO), and explains the implementation and benefits of the next-generation Exigen-enabled Business Process Utility (BPU).

Introduction to the Economics of a Business Process Utility (Type: PDF Document; Size: 343.96 KB):
The Business Process Utility offers leading-edge organizations the ability to realize value from their assets and the assets of competitors through a focus on core differentiating competencies and cost reduction. Exigen enables the BPU through its focus on business processes, credible intermediation and pre-integrated, multi-tenant ready technology.

Unlocking Latent Value in Insurance Operations (Type: PDF Document; Size: 422.01 KB):
This paper presents a strategy for unlocking the latent and unrecognized value within existing internal process operations in leading insurance institutions. Written by senior executives for senior executives it is a call to action for insurance institutions in general, and insurance companies specifically. The strategy described achieves massive economies scale without mergers and acquisitions, reduces costs and grows shareholder value. Realizing these benefits requires bold and decisive executive leadership from the industry.

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Technology

Exigen Architecture Overview Straight-Through Processing Solutions for Business Process On Demand (Type: PDF Document; Size: 2.22 MB):
This paper describes the architecture requirements for deploying industry applications for straight-through processing (STP) solutions. Exigen Process Backbone services insulate business process solutions from underlying enterprise systems and technologies.

Exigen ServicePort Delivery Infrastructure (Type: PDF Document; Size: 53.92 KB)

Exigen ServicePort Technology Platform (Type: PDF Document; Size: 159.07 KB)

Exigen ServicePort Security Architecture White Paper (File: Adobe Acrobat PDF File; Size: 104.26 KB)

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